Your Privacy is Our Priority
Universal Film Horizon Ltd (“UFH”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and staking platform (collectively, the “Platform”), in compliance with the UK GDPR, the EU GDPR, the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Data Controller
Universal Film Horizon Ltd
Company Number: 10819245
Registered Office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: privacy@universalfilmhorizon.com
2. Information We Collect
Personal Information You Provide
- Full name, email address, phone number
- Date of birth and government-issued ID (for KYC/AML compliance)
- Wallet addresses and transaction history
- Payment and banking details (processed via encrypted third-party providers)
- Communication preferences and support correspondence
Automatically Collected Data
- IP address, device identifiers, browser type
- Operating system and device settings
- Usage data (pages viewed, time spent, clicks)
- Cookies, pixel tags, and similar technologies
- Approximate geolocation (city/country level)
3. How We Use Your Information
Legitimate Purposes
Provide, operate, and improve the Platform
Process staking, payouts, and withdrawals
Verify identity and prevent fraud or illegal activity
Compliance & Safety
Fulfil KYC/AML and regulatory obligations
Detect, investigate, and prevent security incidents
Enforce our Terms of Service
Communication & Experience
Send transactional notifications and payout alerts
Deliver optional marketing (with your consent)
Conduct analytics and improve user experience
4. Legal Basis for Processing (UK/EU Users)
5. Data Sharing & Third Parties
We do not sell your personal data. We only share information with:
Trusted Service Providers
SumSub (KYC), Fireblocks (custody), Circle (payments), Cloudflare (security)
Analytics (Anonymized)
Google Analytics, Mixpanel – data is pseudonymized or aggregated
Legal Requirements
Law enforcement, regulators, or courts when legally compelled
6. International Data Transfers
Your data may be processed in the United Kingdom, United States, Singapore, and other jurisdictions. We ensure transfers are protected by:
- UK adequacy decisions and International Data Transfer Agreements (IDTA)
- EU Standard Contractual Clauses (SCCs)
- Binding Corporate Rules where applicable
7. Data Security
Technical Measures
AES-256 encryption at rest • TLS 1.3 in transit • Annual audits by Hacken & CertiK
Organizational Measures
2FA mandatory • Cold storage for 98%+ of funds • Regular penetration testing
8. Data Retention
We retain personal data only as long as necessary:
- Account data: Duration of account + 7 years (tax/AML requirements)
- Transaction records: 10 years
- Marketing preferences: Until you withdraw consent
- Deleted accounts: Anonymized within 30 days (except legally required data)
9. Your Rights
Access & Portability
Request a copy of your data in machine-readable format
Rectification & Erasure
Correct inaccurate data or request deletion (“right to be forgotten”)
Restriction & Objection
Limit processing or object to certain uses
Withdraw Consent
Revoke marketing consent at any time
To exercise your rights, email privacy@universalfilmhorizon.com
10. Cookies & Tracking
We use essential, performance, and marketing cookies. You can manage preferences via the cookie banner or browser settings. See our Cookie Policy for details.
11. Children’s Privacy
Our Platform is not intended for individuals under 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy periodically. Material changes will be notified via email and in-app notice at least 30 days in advance.
13. Contact Us
Data Protection Officer: privacy@universalfilmhorizon.com
Support: support@universalfilmhorizon.com
Postal Address:
Data Protection Officer
Universal Film Horizon Ltd
71-75 Shelton Street, London WC2H 9JQ, UK